If you have any problems with your order, contact me (Inés)! I will do my best to help you 🙂 Issues will be dealt on a case by case basis (read our info page for more details) but if the fault was ours, I will take full responsibility 🙏 We're only human and sometimes we make mistakes (⁠⁠´⁠ω⁠｀⁠⁠)~⁠♪ Thank you for your support!